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The focus of this newsletter is on Information Technology, the IT job market, and infrastructure improvement as enterprises move towards e-commerce while supporting brick-and-mortar operations. Subscribers will find intelligent commentary on the management of the IT function and enterprise operations, based on decades of experience as an executive manager and leader, team builder, management consultant, CIO, and HR professional with extensive KPI and productivity improvement processes.

Experience of authors includes key roles in the development of the DRP/BCP which Merryl Lynch used on 9/11 to restart operations with only 52 seconds of lost transactions, the ASAP system developed for AHSC to provide a world-class e-commerce solution for the medical supply chain, and implementing operational improvement programs for several Fortune 500 corporations. In addition to this, publishing many books that are viewed as industry standards - DRP/BCP - Security and Compliance - KPI Metrics - 25 years of semi-annual IT Salary Survey - Job Classification and Pay grade systems - Infrastructure Policies and Procedures.

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