Back in the late 1990’s companies began having remote devices at the homes of key IT Pros, Managers, and Executives. One CIO who we worked with, Rich Kislowski - Vice President and CIO of PacifiCare, had terminals and some laptops in all most all of his development and operational staff’s homes. At that time I was consulting with PacifiCare as a project manager on a critical project meeting mandated government requirements. With this capability, I was able to monitor the development and implementation process 24 hours a day from my home or in the office. As a result, we were able to complete the project under budget and ahead of schedule.
WFH is a key Fringe Benefit
Based on data from our most recent IT Salary Survey, 97% of the 500 plus companies that we interviewed have WFH or flexible hours as a fringe benefit for IT professionals. That is up from 80% in 2021 and 42% in 2020.
Best Practices for WFH and Telecommuting
WFH and telecommuting employees are now common practices. In addition to having policies in place for these workers, enterprises need to ensure that what is being done is what should be worked on. Customer service is key, and at the same time management of human and technical resources should be a management focus.
With our prior experience and our subsequent activities during the pandemic-related shutdowns, we have defined Best Practices for Telecommuting and WFH. These have all been included in our WFH & Mobility Infrastructure Policy Bundle.
The 10 Best Practices are:
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